Anti-Spam Policy
Responsible Email and Direct Marketing Policy
Mass Interact conducts responsible business-to-business marketing and is committed to complying with applicable privacy, electronic communications, and anti-spam laws.
Our Marketing Practices
Mass Interact may contact businesses and business professionals regarding services that we reasonably believe may be relevant to their organization, role, responsibilities, or stated business interests.
Business contact information may be obtained from:
- Publicly available business websites and directories;
- Professional and industry sources;
- Business networking platforms;
- Events, inquiries, referrals, and existing business relationships; and
- Reputable business-data and contact-information providers.
Mass Interact does not knowingly use unlawfully harvested email addresses, randomly generated or dictionary-generated addresses, or contact information obtained in violation of applicable law.
Compliance Standards
Depending on the recipient’s location, the nature of the recipient, and the source of the contact information, Mass Interact relies on an appropriate legal basis or applicable permission for its marketing activities, which may include consent, implied consent, an existing business relationship, or legitimate business interests.
Our commercial communications are intended to:
- Accurately identify Mass Interact and the person sending the communication;
- Use sender information and subject lines that are accurate and not misleading;
- Relate to the recipient’s business, professional role, or reasonably anticipated interests;
- Include Mass Interact’s contact information and physical mailing address where legally required;
- Provide a clear and functioning method to unsubscribe or object to further marketing; and
- Comply with applicable geographic and recipient-specific requirements.
Opt-Out and Suppression
Recipients may unsubscribe by using the unsubscribe link in the message or by replying with a request not to receive further marketing communications.
Mass Interact maintains suppression records to help ensure that marketing objections and unsubscribe requests are respected. Requests are processed within the period required by applicable law and, where practicable, as soon as reasonably possible.
Information necessary to maintain a suppression record may be retained solely to prevent future unwanted marketing communications.
Third-Party Service Providers
Mass Interact may use employees, contractors, marketing agencies, email service providers, and technology platforms to support its business-development activities.
Such parties are required to follow Mass Interact’s instructions and applicable legal and contractual requirements. Mass Interact may suspend or terminate relationships with parties that engage in deceptive, unlawful, or unauthorized marketing practices.
Geographic Restrictions
Marketing requirements differ by country and recipient type. Mass Interact may restrict, suppress, or require additional approval for outreach to jurisdictions or recipient categories where prior consent or other specific conditions are required.
Complaints and Questions
Anyone who believes they received a communication from Mass Interact in error, or who wishes to object to further marketing, may contact:
Email: info@massinteract.com
Mailing address: 1375 E. Woodfield Road, Suite 570, Schaumburg, Illinois 60173, USA
We investigate credible complaints and take corrective action where appropriate.
Policy Status
This policy describes Mass Interact’s general approach to responsible marketing. It does not create contractual rights, guarantees, or obligations beyond those required under applicable law.
Mass Interact may update this policy periodically to reflect changes in its practices or applicable legal requirements.
